Privacy Policy

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Payment information
• Order history
• Device information, including IP address, browser type, and cookies

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Arrange shipping and delivery
• Communicate with you regarding your order
• Provide customer support
• Improve our website and customer experience
• Prevent fraudulent transactions and protect our business
• Send marketing communications where you have chosen to receive them

3. Sharing Your Information

We only share your information where necessary to operate our business and fulfil your order.

This may include:

• Shopify (our e-commerce platform)
• Payment providers
• Delivery and courier services
• Analytics and marketing providers

We do not sell, rent, or trade your personal information to third parties.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic, and help us understand how visitors use our website.

You can manage cookie preferences through your browser settings.

5. Marketing Communications

If you choose to subscribe to our marketing communications, we may send you updates about new products, launches, and promotions.

You may unsubscribe from these communications at any time by following the unsubscribe link included in our emails.

6. Data Security

We take reasonable precautions to protect your personal information and work with trusted third-party providers that maintain appropriate security measures.

However, no method of transmission over the internet can be guaranteed to be completely secure.

7. Your Rights

Under UK data protection laws, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information where applicable
• Object to certain processing activities
• Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details provided on our website.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements, or website functionality.

Any updates will be posted on this page.

9. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website.